Last updated: April 28, 2025

At Balance Plus Physiotherapy Clinic, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services.

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1. Information We Collect

When you visit our website or contact us, we may collect the following information:

• Full name
• Email address
• Phone number
• Preferred clinic location or appointment time
• Any other information you choose to provide in our contact forms

We do not ask for or store any sensitive personal health information through our website.

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2. How We Use Your Information

We use your information to:

• Respond to your inquiries
• Confirm or schedule appointments
• Improve our services and website
• Send occasional updates about offers (only with your consent)

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3. Use of Cookies and Tracking Technologies

We use third-party tools such as Meta Pixel and Google Analytics to help us understand how visitors use our site and to improve our advertising efforts.

These tools may collect anonymous data such as:

• Browser type
• Device type
• Pages visited
• Time spent on our site
• Conversion tracking (e.g., when a contact form is submitted)

You can control cookie settings through your browser, and you can opt out of Meta and Google ad personalization using their respective ad settings.

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4. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted service providers who help us operate our website or marketing efforts — strictly for those purposes.

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5. Data Security

We take reasonable steps to protect your personal data from unauthorized access or disclosure. However, please understand that no online method is 100% secure.

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6. Your Rights

You have the right to:

• Request access to your personal data
• Request corrections or deletion
• Withdraw consent for communications

To exercise these rights, email us at: balanceplusinfo@gmail.com

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7. Updates to This Policy

We may update this policy occasionally to reflect changes in regulations or our practices. We encourage you to review it regularly.

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8. Contact Us

If you have any questions or concerns about this policy, contact us at:

Balance Plus Physiotherapy Clinic
📍 HSR Layout | Koramangala | Domlur
📧 balanceplusinfo@gmail.com
📞 +91 74116 92516